Jabra Engage 40 Inline Link MS Stereo USB-A Headset 4099-413-279

Jabra Engage 40 Inline Link MS Stereo USB-A Headset 4099-413-279

Features

• 2-microphone system
• All-day comfort
• Inline call control unit
• Built-in busylight

Friends with everyone

Connecting with your customers is a walk in the park with Engage 40. The headset plays well with all leading contact center and Unified Communications (UC) platforms, and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX, and NICE CXone, when used with the control unit accessory.

With a UC variant certified for Google Meet, Works With Chromebook and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.

Come back later

Say ‘no’ to costly interruptions with the Engage 40 headset, which sets clear boundaries by showing when you’re busy.

A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer, and give colleagues a clear signal when you’re free.

Sounds like satisfaction

With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.

This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

Double the mic, double the satisfaction

Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.

Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

Built for “oops”

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.

It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Easy listening

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…)

With Engage 40’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice will also automatically ensure that incoming calls are crisp and clear - just another clever feature bringing calm efficiency to every conversation.

Kind on the ears

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.

We’ve included loads of groundbreaking hearing protecting technologies, including:

• IntelliTone 2.0, which keeps average noise exposure at a safe level
• PeakStop 105 dB, which prevents sudden loud noises
• BalancedVoice, which processes the incoming sound for clearer calls
• Speech level normalisation, which keeps incoming calls at your preferred volume
• Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful sounds
• Because hearing protection isn’t an afterthought. It’s a lifetime investment.

Inline Control Unit

Customizable buttons on the call control unit can be integrated with your contact center and Unified Communications (UC) platforms, allowing you to easily perform everyday actions – like calling your supervisor for help – with a few simple taps.

Crush the conversation

With Engage 40, all the power is at your fingertips. Answer, mute, and control the volume of your calls with just a few simple taps. Handling calls has never been this simple.

The customizable buttons of the control unit can be integrated with your contact center and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters. Hop between platform screens and control the volume with programmable buttons for speedy call handling.

A better call experience for you and the customer has never been so easy.

Technical Specification

• Busylight
• Incoming call
• Microsoft Teams notifications

Control unit LED behavior

• Busylight
• Incoming/active call
• Mute/hold call
• Microsoft Teams notifications
• Programmable (via SDK)

What's in the Box

• Headset
• Link Control Unit
• Carry pouch
• Warranty and warning leaflet